Supervising Case Manager | Clayton, MO
POSTED Thursday, August 19, 2010: Husch Blackwell Sanders LLP is a full service law firm with approximately 600 attorneys firmwide representing a wide variety of personal and professional backgrounds. We have an immediate opening for a Supervising Case Manager in our Clayton office.
Reports to:
Senior Manager of Litigation Services Support
Scope of Responsibilities:
Work with Attorneys and Paralegals in the overall planning and management of litigation discovery projects. These projects include assisting the Attorneys and Paralegals with processing, organization, review and production of large data\document collections.
Essential Job Functions:
Identifying, suggesting, and instituting best practices regarding litigation case automation.
Work with Attorneys and Paralegals to develop technology solutions to ensure client expectations are met and exceeded.
Prepare projects for Litigation Services Support Analysts and Technical Specialists, including drafting project plans, work orders, processing instructions and specifications.
Use of critical thinking and troubleshooting abilities to formulate cost effective solutions for time sensitive matters.
Schedule projects to ensure client expectations and deadlines are met.
Coordinate data format and output with technical production staff, including troubleshooting issues, quality control and tracking.
Must have outstanding Litigation Services Support and client relationship-building skills.
Serve as a resource for case teams regarding database design, document review processes, electronic discovery, legal related software and hardware needs, case management tools and trial presentation systems.
Manage relations with outside vendors, soliciting and preparing requests for proposals, and soliciting and evaluating vendor proposals.
Manage the day-to-day work of the Litigation Services Support Case Managers and Trial Specialists for St. Louis office locations. This includes ensuring that staff members are productive, efficient and have the tools and resources they need. Provide supportive coaching, set challenging achievable goals and develop skills of team members to ensure client expectations are met.
Manage and provide updates re Litigation Services Support projects related to litigation systems and applications. Work with the Senior Manager of Litigation Services Support in researching and proposing systems and processes to improve current standards and ensure compatibility and integration with existing applications.
In conjunction with the Senior Manager of Litigation Services Support, oversees the acquisition, installation, and maintenance of all Litigation Services Support systems, including deciding when and how software applications, hardware, and peripheral equipment are installed and maintained.
Responsible for providing the expertise and guidance in the effective utilization of resources to ensure the uniform operations of all functions related to the St. Louis Litigation Services Support Case Managers & Trial Specialists role.
Identify and address employee relations and performance concerns within the Litigation Services Support department, collaborate with the Senior Manager of Litigation Services Support to support effective and appropriate resolution.
In conjunction with Litigation Services Support Case Managers ensure that deadlines are met, personnel are trained in area of responsibility, oversee the productivity and accuracy of work performed.
Ensure Firm policies and practices are followed within the Litigation Services Support department while promoting consistency and fairness.
Support the Firm’s use of Case Map, Time Map, Sanction, Summation, and Concordance.
Support Firm goals relating to billing and collections.
Knowledge of the litigation process and workflow required.
Travel required as needed.
Other duties as assigned.
Minimum Requirements:
Degree in Information Technology and/or Paralegal Certificate preferred.
A minimum of five years progressively responsible work experience, with at least two years management experience within a Litigation Services Support department in a large, multi-location law firm.
Experience with billing litigation products and services within a law firm.
Experience with the electronic discovery process including but limited to, preservation, data identification, collection, restoration, culling / filtering, conversion, review and production.
Solid knowledge of Litigation Services Support including- scanning, coding, OCR, bates labeling, blowbacks, document production, video synchronizing / editing, trial presentation, EDD, litigation database design, file conversion and document review.
Superior people management skills. Must have proven ability to work well with all levels of firm personnel including administrative staff, attorneys, paralegals, clerks, Information Technology, etc.
Excellent problem solving ability and decision making judgement.
Thorough understanding of the litigation process, practice of electronic discovery and the supporting technologies.
In-depth experience designing, using and troubleshooting Summation, Concordance, LiveNote, Case Map, Time Map and Sanction databases.
Strong technical skills within a law firm or litigation support vendor.
Excellent presentation and communication skills.
Technical knowledge and experience in the following:
Concordance MS Office Suite Case Map
Summation Time Map IPro Suite
Sanction Text Map
We offer competitive compensation and a comprehensive benefit package including medical, dental, vision, 401K, and much more. Please send a cover letter, résumé, and salary requirements to: careersclayton@huschblackwell.com.
EOE