By
Wendy Werner
As I hear attorneys talk about issues in their practice, more and more often
the issues of "baby boomers" supervising the next generation, seems to
come up. In my conversations with junior attorneys on the early part of their
career paths, I hear from them that they often feel ‘out of synch’ with the
culture of their employer’s business.
Twenty years ago, attorneys graduating from law school were looking for
somewhere to start and build a practice. Most started with the idea of staying
in the same place for the duration of their legal careers; even though many
would make one or more career moves over the duration of their practice lives.
Now as students graduate, (some of them coming to law as a second career
already) they often are looking for a first job, not necessarily for a long-term
commitment. According to the National Association for Law Placement, over 30% of
attorneys leave their first job within the first three years. Within five years
more than 50% have left their positions. For employers, the cost of hiring and
training is one of the single highest costs of running their business.
Here are some of the comments heard from more senior attorneys about
supervising their junior counterparts:
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They don’t want to put in the time necessary to learn the practice of
law or the hours required.
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They want to take shortcuts, and they want all of the work to be exciting.
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They don’t show respect for more senior employees.
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They are more interested in salary and benefits than they are in
practicing law.
Some of the statements that have come from junior attorneys are:
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I studied hard in law school and college and I don’t want to spend my
life in a room completing extensive document reviews.
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The partners at my firm work exceptionally long hours. I want to have a
balance between my work life and my personal life.
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I don’t plan to stay here forever, but in the meantime I want to enjoy
what I’m doing.
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I never know for sure what’s going on around here. No one shares enough
information.
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If I don’t like it here, I can always go somewhere else.

Sound familiar? Law is certainly not the only profession where there may
appear to be differences between those in senior positions and those new to the
work place. The business book titles written in the past several years include
the following. "The Manager’s Pocket Guide to Supervising Generation
X," "Managing Generation X: How to Bring Out the Best in Young
Talent," "Generations at Work," "The X’ers and the
Boomers", and "Beyond Generation X." The business world is trying
to understand this challenge and assist supervisors with ways to make these work
relationships more productive.
If you are a supervisor there are some things you might want to know about
this so-called Generation X.
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They represent 34% of the workforce and 54% of technology workers.
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They were the first generation to use computers in school.
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They are the only current generation that has not experienced a major war
or serious economic depression.
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More culturally and racially diverse than any previous generation.
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Likely to be heavily in debt due to educational loans.
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Expected to earn less than the previous generation.
Some things you might want to know about the Baby Boomers.
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They represent 51% of the work force.
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They have had more attention paid to them than any previous generation.
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They were raised by parents who lived through The Depression.
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First generation to be broadly college educated; both men and women.
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Likely to have experienced layoffs and corporate downsizing.
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Steeped in politics, both in and out of the office.
These two generations view many aspects of the work place very differently.
Younger workers may have seen a parent downsized after having put in 20 or more
years with a single employer. Younger employees are more oriented toward action
and outcome than hierarchy, title and longevity. Here is how the two generations
may look at work:
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Baby Boomer Work place
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Generation X Work place
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| Security from the institution
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Security from Within
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| Promotions based upon longevity
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Promotions based upon performance
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| Loyalty to the organization
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Loyalty to the team or favored individuals
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| Wait for instructions
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Challenge Authority
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| Respect based upon title/position
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Respect must be earned
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Several things to consider if you are supervisor:
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Not all junior attorneys will be the same, but there are probably
generational and value differences between boomers and their employees.
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The current generation is the available employment pool. The more adept
you are at understanding and supervising this group in spite of their
differences from you, the more successful your practice will be.
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Your business and organizational structure may ultimately need to change
in order to best accommodate your new employee pool. Be willing to make
changes that while difficult in the short term will add to long-term
profitability and employee retention.
How to supervise Generation X
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Use communication to learn what is most important to them. Ask questions,
while giving assignments, to engage them. Offer opportunities to participate.
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If you’re asking them to do work they view as ‘busy work’ – let them
know how it ties into the whole and how it is important in the overall project
outcome.
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To the extent possible, offer opportunities for greater flexibility at work.
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Generation X is more concerned with challenge than stability. Short term
dividends are more important than "paying dues", hierarchy, or
longevity with an organization. Think about these things as you prepare reward
systems and work assignments.
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Minimize hierarchy and multi-layered reporting. Provide technology, and lots
of information about what is happening in your business.
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Utilize your younger employees in analyzing if past practices are best
practices. It may be time for some traditions to be updated or altered.
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Focus on relationships. Generation X’ers are more likely to be loyal to
individuals. The future of your business is highly dependent upon your ability
to hire and retain the best possible staff.
How to work for a Baby Boomer
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Show respect for background and experience.
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Remember that you grew up with a computer. You may be more comfortable
with different methods of communication than your supervisor. Think about
how you can make yourself an asset based upon this knowledge.
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Recognize that your immediate supervisor can have a significant positive
impact on your career; not just in your current place of work, but
potentially in the wider legal community.
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Understand the economics of your profession. Some aspects of your work,
while not inherently interesting, are essential to the practice of the
profession and the firm’s economic survival.
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Ask questions and participate when opportunities for input arise. If you
aren’t getting enough information, follow the appropriate channels to
learn more about what is going on in your place of business. There are joint
responsibilities in making your work environment more to your liking.
Remember that these "descriptions" are simple generalities.
Bringing these views of the generations to light is a good way to help dispel
some of the myths and stereotypes that often create obstacles between employees
and supervisors. When all is said and done, these generations will continue to
work together for years to come. Each has things to learn from the other.
Understanding and respecting one another’s differences and learning to
communicate effectively across generations is essential to a productive
workplace.
Wendy Werner is the owner and principal
of Werner Associates, a
career coaching and legal consulting business. She can be reached at WernerWL@yahoo.com
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